Customer Reviews

Great service every step of the way! I worked with Ace, who started by coming out to my home to do a general assessment. He let me know due to the amount of hail damage and age/value of the car, it would likely be deemed a total loss. He was very helpful in explain long what the whole process would look like since I’d never had hail damage before.

While the overall process took awhile, it didn’t seem to be the fault of the shop, but rather my insurance company and adjuster. A ton of poor communication, conflicting information, and delays on their end, but finally I was given my options. I decided to take a check and give up the car given what insurance offered, what I paid for the car, and my desire for a newer vehicle.

Ace and his awesome admin team were diligent about communication and keeping me updated. They helped me get a rental as they inspected the car and had an adjuster come out. They even removed (and stored!) my personal items from the car before insurance came to retrieve it as I was starting some extended travel the day I had to make the decision - so kind and helpful!

Overall great experience with these guys, I highly recommend choosing Hail Medic!

If I could give Hail Medic more than five stars I would! My car came out looking better from being repaired from hail damage than it did the day I bought it brand new. Inside and out. James Featherston made the entire process, including my rental car, incredibly smooth and convenient for me. He was also very good at communicating with me from start to finish. I will 100% be using Hail Medic in the future should I run into any other hailstorms…heaven forbid. I highly recommend them!

I have a 2011 Shelby Cobra GT500 that had pretty significant hail damag. I was looking around a few shops, and Matt from hail medic hit me up first and was very straight forward and super easy to communicate with. He drove an hour all the way to Elizabeth where I live and looked at all the damage on my car he was able to give me a fairly close idea on how much it would cost to repair my vehicle considering I was going to pay with cash, and if it would be repairable. They were able to get me in the very next day and start repairing it. When I got there I was greeted by Jess the desk queen who was very nice and super easy to communicate with. After that I walked into the shop and met with Hayden who talked to me about what repairs we’re going to get done. Sergio was the guy that did the actual repairs on the Shelby and when I say it turned out phenomenal I mean that with everything!!!!! It turned out like a new vehicle compared to when it pulled into the shop on the first day. I recommend these guys to anybody!!! If you have any PDR hail damage you can count on them to get it done! These people are amazing and know what they’re doing! Do not second guess coming to these guys for your repairs!! 10000% recommend

My husband I had two of our vehicles repaired at Hail Medic from a small hail storm we had a few weeks ago. They did an amazing job removing all the hail damage! My husband’s truck and my Tahoe look brand new. The customer service we received was excellent, they went above and beyond for us.

Shamus and his team were lovely to work with. I have a 2022 TRD Camry that I’ve been putting off getting some serious hail damaged worked on but they made the process as easy as possible for me and even provided a rental car while mine was being worked on. He was great at keeping me updated throughout the whole process and upon receiving my car, I could tell their team worked on it with care.

These guys are truly amazing and made my life so much easier! I had been not dealing with my hail damage because it was such a pain in the butt to get my car into the shop, but they came and picked it up and dropped it off! Not only that, but my car looks amazing on the outside… But they deal with the crap out of it on the inside and it looks amazing! Matt was so great to work with and I would refer these guys to everyone I know! I hope you don’t need to have Hail damage work, but if you do, these guys will take excellent care of you. I used my insurance FYI, but they were still super affordable!

Absolutely fantastic work! My car had $9,200 of hail damage, and Hail Medic made it look new again. Ethan made the whole process so easy. He was very responsive to all my main questions (I've never dealt with hail damage before so I had a lot!) and was professional and friendly. Thanks, Hail Medic!

I must say, they did an amazing job on my Mercedes! The process was hassle free, thanks to salesman Garrett! INDEED! Less than two weeks, I picked up my vehicle with absolutely no sign of hail damage anywhere. Thank you for such an awesome experience Hail Medic! 5/5

Hail Medic was fantastic! Matt guided me through my first hail damage repair, making the insurance process a breeze. They provided a free rental car, which was a huge relief. The repair was done quickly and professionally. Taylor stepped in to finalize everything while Matt was away, and both were amazing. I’ll only use Hail Medic in the future and highly recommend them!

Wonderful experience and great work performed to fix the hail damage on my new Truck. Mike Griffis, and the Hail Medic team did a great job repairing my truck. I picked up my new truck the evening of 5/31, and watched it get hailed on less than 24 hours later. Just under $7K worth of damage and now it looks like it did on day one. Grateful for the service they provide and the rental they provided while my truck was getting fixed. Will definitely use again should I ever need hail repair on my vehicles.