Customer Reviews

Hail Medic provides high quality paintless dent repair services for auto hail damage. Get your free evaluation, or call our office for more information.

Hail MedicHail Medic
4.9 Stars - Based on 934 User Reviews
Terrell PippensTerrell Pippens

James was awesome. He did amazing work with my vehicle and really put in a lot of time through out the entire process. He was able to get me an Uber from the car rental place back home when he didn’t have to. He got the repairs done in a little under 2 weeks and I’m very impressed. Thank you James and to all the Hail Medic team that worked on this. You did great and I really appreciate your work.

Read More
April SaffoldApril Saffold

If you love your car, so will HailMedic. My car was recently involved in a hail storm in Denver and took heavy damage. I wanted quality repairs and service. I looked through reviews on Google, found HailMedic, and called. This was my first experience with heavy hail damage and I didn’t know what to expect. I worked with James and his diligent team, who came out to offer consultation on a repair estimate and the process following. My schedule is very busy throughout the week and the process was very hands off. James and my insurance took care of everything. James met me at Enterprise, I got a rental, and my car was driven to the shop for me. James provided multiple updates throughout the process and photos via text/call, always answering right away. When my car was finished, I was called immediately and offered the opportunity to pick my Subi. James drove my car to Enterprise, where I return my rental car and drove my Subaru home the same day. Two small dings were left after my car was returned. James set up my appointment for the next Tuesday and it took them 20 minutes to finish the repairs, easy experience. The exterior and interior of my Subi were completely cleaned before being returned to me. The work ethic and quality results were above my expectations. I’m a very satisfied customer, and I do recommend HailMedic if your life is fast-paced and you endorse quality work.

Pros:
-The company takes pride in their work ethic. My Subi looks great.
-James continuously provided updates, photos, and information as my car moved through the process.
-Their process allows you to live your life while insurance and HailMedic take care of everything. I’m very busy during the week and had no trouble.
-They accommodate your schedule for drop off and pickup.
-HailMedic is professional and runs smoothly.
-Prompt and high quality repairs provided.
-My Subi looks so beautiful, and I’m so proud with the repairs provided. I can’t tell my car was ever in a hail storm.

Cons:
-Initially, it took time to get the process scheduled, but everything moved quickly after.
-The initial date given for being finished was extended. Provided, they are very popular locally and have a ton of business in rotation. It’s not an issue if you have a rental. They also cover the difference if they do keep it over the initial time.

Read More
Grant JohnsonGrant Johnson

I’ll admit I was very skeptical at first because I heard of hail medic from a salesperson coming to my door and it seems too good to be true that you don’t have to pay a dime out of pocket. However I couldn’t be happier with how it turned out. Casey worked with me to get me in a rental car and get my truck to the shop. I even came to the shop to check it out and make sure it was legit first. Hail medic dealt directly with my insurance so I didn’t have to do anything. They also paid enterprise directly so I didn’t have to worry about being reimbursed or anything like that. While the process did take almost 6 weeks, I walked away with my truck looking good as new and I literally didn’t pay a penny out of pocket. They even cleaned my truck inside and out before returning it.

Read More
Rachel CaldwellRachel Caldwell

You’re going to get a lot of flyers on your car when you go through a hail event. These guys are the real deal. My insurance company weren’t the best to start with and sent out a sketchy adjuster. See my review of the best claims solutions. Please be warned. Before you get insurance involved, call Hail Medic. They’ll build you an estimate that’s accurate. They’ll take care of your car like it’s their own. Josh took care of my car and took care of me through this entire process. They came to bat for me when my insurance company wanted to believe the best claims and total the car. Progressive showed up to do a second evaluation and so did the entire shop to make sure the inspection was done right.
Workmanship….better than I expected. I have attached before and after photos.
Customer care…you would have thought it was Josh’s car. The care, the personal attention, communication and understanding of the story behind the car. That’s the part where myself and my husband were blown away.
Thankful isn’t the word to use when we think of Hail Medic. We can’t rate them high enough. Thank you Josh and the team. Andy and I are so thankful for you all!

Read More
CJCJ

I couldn't be happier with the results of my experience with Hail Medic. Whitney Case who managed the whole process was wonderful! I will definitely refer my friends and be a return customer should I need more hail repair. This was the third vehicle hail repair for me. HM repaired my dually after 2 hail storms. The divots in my hood and roof and fenders were so bad with this last storm I thought for sure it would at least need a new hood, but somehow the PDR technicians, artists, pulled it off without the need for a new panel or paint! The whole experience was great! Whitney came to my home, brought me a rental car, took my truck, provided frequent status updates and when it was all done brought my truck back to me. It looks better now than it did even before the hail damage! I paid no deductible, and no auto rental costs even though my insurance doesn't cover that! Very happy with my truck and the whole experience with Hail Medic in Ft. Worth, TX!

Read More
K WK W

My brand new vehicle sustained over $10,000 in hail damage during a 3-5 minute hail storm . I was worried about finding the right company to do the repairs. I narrowed down to two choices and chose HailMedic. I made the right decision .. from start to finish Stephen was phenomenal in keeping me updated on the repairs and handling everything with my insurance company. When I picked my car up it looked just like brand new!!!. I mean HailMedic did a phenomenal job on my vehicle. And it had the new car smell back again 🙂 Stephen was very friendly courteous and knowledgeable. If you ever need hail or dent repair go to HailMedic you will not be disappointed. Thank you again Stephen for everything 😊

Read More
Daniel ScheperDaniel Scheper

I was approached by Willie right after a hail storm had done major damage to my hood roof and trunk. After talking to him for a few minutes I was sold and he scheduled for Shane to come and take a look at it. He explained they could waive my deductible and even get me a rental so I agreed. After only 2 weeks I got my car my completely dent free shining like it was new. This is the best experience by far I have ever had with any kind of automotive repair service and I would highly recommend it to anyone with hail damage cause they will definitely take care of you.

Read More
Martha OrtizMartha Ortiz

First of all I want to thank you for your services not only in fixing my car but also in making sure that I had a car that I could use while my car was getting fixed. I am also very grateful that you kept me informed of how the repairs were going. The simple truth is I am very happy with how my car came out. It looks like new as if it had never had hail damage. I definitely recommend hail medic. They are very professional and friendly.

Read More
Adam AlonzoAdam Alonzo

$0 out of pocket actually turned out to be true lol. Very satisfied. Kameron Clewis made our experience amazing. Very Professional and Informative and literally helped us every step through our process. Not only was the process easy but our car came out looking BRAND NEW with no hail damage.

Read More
Nathan JurgensNathan Jurgens

Outstanding experience and repair! My car sustained significant hail damage all over the body after a recent heavy hail storm in Colorado Springs, CO. Besides minor scratches, it would be hard to tell my Subaru WRX was 8 years old, before the damage. Josh was very helpful and kept me updated throughout the process. Once I received my repaired car, I intently looked it over for any areas that stuck out or that the hood matched the body, since the hood had to be replaced. I could not find anything out of place nor would anyone believe the car previously had hail damage. My expectations were vastly surpassed and I would highly recommend Hail Medic!

Read More

Home / Customer Reviews